Services

The services that power UW–Madison. Find what you need to succeed.

Service :

Service category :

Secondary service catagory :

Service	Service category	Secondary service catagory
12twenty	Teaching and learning
1Password	Security
Accessibility services	Digital accessibility	IT professional services
Amazon Web Services	Infrastructure
Antivirus software for personally owned devices	Security
Application development	IT professional services
ASG-Cypress	Research	Teaching and learning
Ask a trainer – project support	Teaching and learning
Atomic Assessments	Teaching and learning
Backup (Bucky Backup)	Endpoint computing	Infrastructure
Big Interview	Teaching and learning
Blue	Teaching and learning
Box	Communication and collaboration
Business analysis	IT professional services
Campus Active Directory services	Security
Campus cloud infrastructure (CCI)	Infrastructure
Canvas	Teaching and learning
Cellular service (mobile)	Communication and collaboration
Center for High Throughput Computing	Research
Cisco Contact Center (UCCX)	Communication and collaboration
Cisco Secure Endpoint	Security
CloudFax	Communication and collaboration
Computer labs (InfoLabs)	Endpoint computing
Computer lending program	Endpoint computing
Custom audiovisual conference room	Communication and collaboration
CyberArk	Security
Data Center	Infrastructure
Data discovery (Spirion)	Security
Departmental tech support	Endpoint computing
DesignPLUS	Teaching and learning
Digital Accessibility Web Scanning (DubBot)	Digital accessibility	IT professional services
Digital Publishing & Printing	Endpoint computing
Digital Signage	N/A
DoIT Numbers (discontinued)	Administrative and business
Domain Name System	Infrastructure
Doodle	Communication and collaboration
Duo multi-factor authentication (MFA)	Security
Dynamic Host Configuration Protocol	Infrastructure
Electronic lab notebooks	Research
Electronics recycling	Endpoint computing
Email and calendar	Communication and collaboration
Email lists	Communication and collaboration
Endpoint management	Endpoint computing	Security
Engage	Teaching and learning
Enterprise content management	Administrative and business
Equipment checkout	Endpoint computing
Event management	Administrative and business
Event management and monitoring – IT	Security
Firewall	Infrastructure
Globus	Research
Google Cloud Platform	Infrastructure
Google Groups	Communication and collaboration
Google Workspace	Communication and collaboration
Grackle Workspace (free accessibility checker)	Communication and collaboration	Digital accessibility
Gradescope	Teaching and learning
Handshake	Teaching and learning
HelioCampus Assessment & Credentialing (HelioCampus AC)	Teaching and learning
Help Desk	IT professional services
Honorlock	Teaching and learning
Identity & Access Management Work Request	Security
InfoLabs software	Endpoint computing
Instructor engagement	N/A
Integration platform	Administrative and business
IT pre-college outreach	Teaching and learning
Kaltura MediaSpace (video hosting)	Communication and collaboration	Teaching and learning
KnowledgeBase	Communication and collaboration
Load Balancing	Infrastructure
Low code web applications (Low Code Solutions)	Administrative and business	Communication and collaboration
Managed Security Layer (MSL)	Security
Marketing Automation	Communication and collaboration
Microsoft 365	Communication and collaboration
Microsoft 365 Copilot Chat	Endpoint computing
Microsoft Azure	Infrastructure
Microsoft Teams	Communication and collaboration
Mobile application development	IT professional services
MS SQL database hosting	Infrastructure
MyUW	Communication and collaboration
NameCoach	Teaching and learning
NetID Login	Security
Network electronics UPS backup power	Infrastructure
Network Time Protocol	Infrastructure
Online training (LinkedIn Learning)	Teaching and learning
Oracle database hosting	Infrastructure
Organizational change management	IT professional services
Pay-for-print (PaperCut) for departments	Endpoint computing
Piazza	Teaching and learning
Pressbooks	Teaching and learning
Printing	Endpoint computing
Printing for students	Endpoint computing
Project management	IT professional services
Repair	Endpoint computing
Research Cyberinfrastructure Consulting	IT professional services	Research
Research Object Storage (S3)	Research
Research storage (ResearchDrive)	Research
Roles & access management (Manifest)	Security
SecureBox	Security
Server administration	Infrastructure
Server Certificates ( SSL/TLS )	Security
Server hosting	Infrastructure
Shared Tools	Infrastructure
SharePoint Online	Endpoint computing
Software	Endpoint computing
Static IPs	Infrastructure
Storage (Block)	Infrastructure
Storage (file)	Infrastructure
Storage (Object/S3)	Infrastructure
Surveys (Qualtrics)	Research
Teaching & research application development	Research	Teaching and learning
Telephone service (Cisco VoIP)	Communication and collaboration
Television (SpectrumU)	Communication and collaboration
TidyUP	Teaching and learning
Top Hat	Teaching and learning
Training for faculty and staff	Teaching and learning
Training for students	Teaching and learning
Turnitin	Teaching and learning
UDOIT	Teaching and learning
User Experience services	IT professional services
UW–Madison Profile	Administrative and business
Vulnerability scanning	Security
Web conferencing (Cisco Webex)	Communication and collaboration
Web conferencing (Zoom)	Communication and collaboration
Web content management (WiscWeb)	Communication and collaboration
Web development services	Communication and collaboration
Web hosting	Communication and collaboration
Windows OS Deployment (OSD) Service	Endpoint computing
Wireless (eduroam)	Infrastructure
Wireless (UWNet)	Infrastructure
Wireline Network Access	Infrastructure
WiscVPN (Virtual Private Network)	Security
Workload automation	Administrative and business
Service	Service category	Secondary service catagory

Globus

Globus is a web-based platform for research that supports secure data sharing, big data transfers, data lifecycle automation and secure sharing with collaborators at other institutions.
Google Cloud Platform

Google Cloud Platform (GCP) is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–‍Madison faculty, staff, and departments.
Google Groups

Google Groups is a service that can be used to send mass email, grant group members permission to Google files, collaborate with colleagues and more.
Google Workspace

Including Google Drive, Sites, Hangouts, Groups, Contacts and Google+ to collaborate, share, connect, and communicate in real-time.
Grackle Workspace (free accessibility checker)

Grackle Workspace is a suite of extensions to Google Docs, Google Slides, and Google Sheets. When added, each extension automatically checks for accessibility issues and guides users through correcting them.
Gradescope

Gradescope is an assessment tool that allows instructors and graders the ability to quickly and efficiently provide feedback to students via dynamic rubrics and grouping of answers. It handles both physical and…
Handshake

Handshake is a career services management system that connects students, employers, and career centers on a single platform. Customized profiles help students identify jobs and internships, connect directly with employers, and learn…
HelioCampus Assessment & Credentialing (HelioCampus AC)

A cloud-based assessment management system that facilitates the collection and application of learning assessment data.
Help Desk

The Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, chat or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the…
Honorlock

Honorlock is an automated proctoring solution that helps instructors foster academic integrity when providing remote assessments to students.
Identity & Access Management Work Request

The Identity and Access Management (IAM) Project Intake Request enables partners from throughout UW–‍Madison and UW-System to request the time, expertise, and existing services of the IAM Team for an upcoming project.
InfoLabs software

Infolabs offer an extensive, standard selection of Windows and MacOS software for laptops and desktops. Additional software is available at select locations.