Services

The services that power UW–Madison. Find what you need to succeed.

Service :

Service category :

Secondary service catagory :

Service	Service category	Secondary service catagory
12twenty	Teaching and learning
1Password	Security
Accessibility services	Digital accessibility	IT professional services
Amazon Web Services	Infrastructure
Antivirus software for personally owned devices	Security
Application development	IT professional services
ASG-Cypress	Research	Teaching and learning
Ask a trainer – project support	Teaching and learning
Atomic Assessments	Teaching and learning
Backup (Bucky Backup)	Endpoint computing	Infrastructure
Big Interview	Teaching and learning
Blue	Teaching and learning
Box	Communication and collaboration
Business analysis	IT professional services
Campus Active Directory services	Security
Campus cloud infrastructure (CCI)	Infrastructure
Canvas	Teaching and learning
Cellular service (mobile)	Communication and collaboration
Center for High Throughput Computing	Research
Cisco Contact Center (UCCX)	Communication and collaboration
Cisco Secure Endpoint	Security
CloudFax	Communication and collaboration
Computer labs (InfoLabs)	Endpoint computing
Computer lending program	Endpoint computing
Custom audiovisual conference room	Communication and collaboration
CyberArk	Security
Data Center	Infrastructure
Data discovery (Spirion)	Security
Departmental tech support	Endpoint computing
DesignPLUS	Teaching and learning
Digital Accessibility Web Scanning (DubBot)	Digital accessibility	IT professional services
Digital Publishing & Printing	Endpoint computing
Digital Signage	N/A
DoIT Numbers (discontinued)	Administrative and business
Domain Name System	Infrastructure
Doodle	Communication and collaboration
Duo multi-factor authentication (MFA)	Security
Dynamic Host Configuration Protocol	Infrastructure
Electronic lab notebooks	Research
Electronics recycling	Endpoint computing
Email and calendar	Communication and collaboration
Email lists	Communication and collaboration
Endpoint management	Endpoint computing	Security
Engage	Teaching and learning
Enterprise content management	Administrative and business
Equipment checkout	Endpoint computing
Event management	Administrative and business
Event management and monitoring – IT	Security
Firewall	Infrastructure
Globus	Research
Google Cloud Platform	Infrastructure
Google Groups	Communication and collaboration
Google Workspace	Communication and collaboration
Grackle Workspace (free accessibility checker)	Communication and collaboration	Digital accessibility
Gradescope	Teaching and learning
Handshake	Teaching and learning
HelioCampus Assessment & Credentialing (HelioCampus AC)	Teaching and learning
Help Desk	IT professional services
Honorlock	Teaching and learning
Identity & Access Management Work Request	Security
InfoLabs software	Endpoint computing
Instructor engagement	N/A
Integration platform	Administrative and business
IT pre-college outreach	Teaching and learning
Kaltura MediaSpace (video hosting)	Communication and collaboration	Teaching and learning
KnowledgeBase	Communication and collaboration
Load Balancing	Infrastructure
Low code web applications (Low Code Solutions)	Administrative and business	Communication and collaboration
Managed Security Layer (MSL)	Security
Marketing Automation	Communication and collaboration
Microsoft 365	Communication and collaboration
Microsoft 365 Copilot Chat	Endpoint computing
Microsoft Azure	Infrastructure
Microsoft Teams	Communication and collaboration
Mobile application development	IT professional services
MS SQL database hosting	Infrastructure
MyUW	Communication and collaboration
NameCoach	Teaching and learning
NetID Login	Security
Network electronics UPS backup power	Infrastructure
Network Time Protocol	Infrastructure
Online training (LinkedIn Learning)	Teaching and learning
Oracle database hosting	Infrastructure
Organizational change management	IT professional services
Pay-for-print (PaperCut) for departments	Endpoint computing
Piazza	Teaching and learning
Pressbooks	Teaching and learning
Printing	Endpoint computing
Printing for students	Endpoint computing
Project management	IT professional services
Repair	Endpoint computing
Research Cyberinfrastructure Consulting	IT professional services	Research
Research Object Storage (S3)	Research
Research storage (ResearchDrive)	Research
Roles & access management (Manifest)	Security
SecureBox	Security
Server administration	Infrastructure
Server Certificates ( SSL/TLS )	Security
Server hosting	Infrastructure
Shared Tools	Infrastructure
SharePoint Online	Endpoint computing
Software	Endpoint computing
Static IPs	Infrastructure
Storage (Block)	Infrastructure
Storage (file)	Infrastructure
Storage (Object/S3)	Infrastructure
Surveys (Qualtrics)	Research
Teaching & research application development	Research	Teaching and learning
Telephone service (Cisco VoIP)	Communication and collaboration
Television (SpectrumU)	Communication and collaboration
TidyUP	Teaching and learning
Top Hat	Teaching and learning
Training for faculty and staff	Teaching and learning
Training for students	Teaching and learning
Turnitin	Teaching and learning
UDOIT	Teaching and learning
User Experience services	IT professional services
UW–Madison Profile	Administrative and business
Vulnerability scanning	Security
Web conferencing (Cisco Webex)	Communication and collaboration
Web conferencing (Zoom)	Communication and collaboration
Web content management (WiscWeb)	Communication and collaboration
Web development services	Communication and collaboration
Web hosting	Communication and collaboration
Windows OS Deployment (OSD) Service	Endpoint computing
Wireless (eduroam)	Infrastructure
Wireless (UWNet)	Infrastructure
Wireline Network Access	Infrastructure
WiscVPN (Virtual Private Network)	Security
Workload automation	Administrative and business
Service	Service category	Secondary service catagory

Instructor engagement

Programming and customized support to foster the use of research-supported, technology-enhanced teaching approaches.
Integration platform

Enables data integration between systems and applications, including on-premises-to-cloud, cloud-to-cloud, and cloud-to-on-premises.
IT pre-college outreach

Providing training for high-tech IT-related careers, preparing high school students for competitive university admissions and study through hands-on training, mentoring, leadership development, community service, and internship opportunities.
Kaltura MediaSpace (video hosting)

An easy-to-use interface for uploading, hosting and delivering media rich content, including instructional videos.
KnowledgeBase

The KnowledgeBase (KB) empowers you to easily locate information online. It also allows KnowledgeBase site owners and authors to easily create, categorize, maintain and present that information.
Load Balancing

Citrix Netscaler is used to distribute or load balance service requests from a single (internet) public-facing IP address to a cluster of servers for service-request processing.
Low code web applications (Low Code Solutions)

Low Code Solutions enables developers and software development teams to build applications of medium to lower complexity.
Managed Security Layer (MSL)

The Managed Security Layer (MSL) service bundles centrally available endpoint management and security tools offered by UW–‍Madison and the Office of Cybersecurity into an affordable service that can assist UW departments to…
Marketing Automation

Helping UW–‍Madison departments use data to create relevant communications and engagements through a variety of media—saving time, improving effectiveness, and removing redundancy.
Microsoft 365

A suite of web-based tools. Including email, calendaring, OneDrive, Word, Excel and PowerPoint online, Class Notebook and Sway.
Microsoft 365 Copilot Chat

Microsoft Copilot is a generative artificial intelligence (AI) chatbot that is freely available to all UW–‍Madison students, faculty and staff.
Microsoft Azure

Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW–‍Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS)…