The DoIT Departmental Support Managed Security Layer (MSL) service bundles centrally available endpoint management and security tools offered by UW–‍Madison and the Office of Cybersecurity into an affordable service that can assist UW departments to align with cybersecurity best practices and comply with UW–‍Madison and Universities of Wisconsin policies regarding endpoint management, endpoint security and IT asset management.

DoIT Departmental Support provides custom HCL BigFix and VMWare Workspace ONE installers to enroll departmental systems in patching and software deployment workflows to keep them secure and up-to-date. These workflows include automated, department specific deployments of Cisco Secure Endpoint, Qualys Cloud Agent, and Spirion as well as monthly OS and 3rd party application updates.