Elevating Americans’ needs through modern design methods

Megan Holman and Jess Jones joined the UW–‍Madison Design Community in February to share their insights on the question: How do you design modern digital products and services for nearly 350 million people from all walks of life? Holman and Jones are from Coforma, a digital services company that works with the United States government. They will talk about their experience working on federal services that make it easier for Americans to interact with the government, access benefits, and exercise their rights. Following the U.S. Digital Services Playbook, Holman and Jones will walk through the methods they use to understand the problem they are solving, center Americans’ needs in their design decisions, and deliver accessible, inclusive digital services.

Recordings and Slides

• Session slides (in Box). If you experience an accessibility barrier with the slides, contact the Design Community.
• Session videos (in Kaltura):
  • Video with captions
  • Video with captions and audio descriptions

About UW Design Community

The UW Design Community is brought to you by the Center for User Experience and IT Connects. Together, we can realize meaningful results when it comes to our shared goals of increased engagement and efficiency, student satisfaction, employee productivity and making our digital campus easier to use. Join the UW Design Community by emailing uw-design-community+subscribe@g-groups.wisc.edu and join our Teams group. —UW Design Community