University of Wisconsin–Madison

Category: User Services

User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.

Box Evaluation Project Findings

In late 2019, Box announced changes to their pricing model for educational institutions that eliminates unlimited file storage with Box at our current annual spend. In response to this announcement, a task force was assembled and charged with developing short-term and long-term strategies to reduce the campus storage footprint in Box and contain costs to address the contract changes that Box presented to the university.