User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.
In response to changes in Google’s license and storage model, DoIT Productivity and Collaborative Solutions started a multi-year project to reshape the Google Workspace service. See the approved project charter to learn more.
Starting Tuesday, October 18, DoIT Departmental Support will begin deploying software called Nudge to Apple computers. We have been testing it internally and will be deploying it in waves over the coming weeks. What does Nudge do? Keeping macOS up to date is currently a user-driven process. Due to changes in macOS, users need to …
On Tuesday, 20 September 2022, Departmental Support will begin uninstalling Microsoft Silverlight from managed computers. Microsoft stopped supporting Silverlight in October 2021 and has stopped patching it with security updates. We believe that this will have no impact for customer computers. If you have any questions or concerns, please contact Departmental Support via the Help …
All UW–Madison Zoom accounts and individuals attending UW–Madison Zoom hosted meetings are required to use the latest version. Check which version you have and make sure you’re prepared!
All UW–Madison Zoom accounts and individuals attending UW–Madison Zoom hosted meetings will be required to use version 5.10.0 or later. Check your Zoom version to make sure you’re ready!
Box File Request gives you a fast and secure way to request files and associated metadata from anyone. Learn how to use this feature and keep your data secure.