University of Wisconsin–Madison

Category: User Services

User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.

Need a Nudge for updating macOS?

Starting Tuesday, October 18, DoIT Departmental Support will begin deploying software called Nudge to Apple computers. We have been testing it internally and will be deploying it in waves over the coming weeks. What does Nudge do? Keeping macOS up to date is currently a user-driven process. Due to changes in macOS, users need to …

Dimming the light on Silverlight

On Tuesday, 20 September 2022, Departmental Support will begin uninstalling Microsoft Silverlight from managed computers. Microsoft stopped supporting Silverlight in October 2021 and has stopped patching it with security updates. We believe that this will have no impact for customer computers. If you have any questions or concerns, please contact Departmental Support via the Help …