University of Wisconsin–Madison

Category: IT News

Dell SupportAssist Client Vulnerabilities

The Office of Cybersecurity recently released a warning about Dell’s SupportAssist software containing a set of critical security vulnerabilities and recommending that systems with affected versions should be updated “at the earliest opportunity” (see below for details). We’ve uploaded content to update out-of-date versions of Dell SupportAssist to the Shared_Fixlets site. The fixlet is: “DoIT …

Adobe Acrobat DC

Sometime within the past couple of months, the most recent version of Adobe Acrobat DC begun incorporating the new Adobe licensing model, forcing users to use their federated ID to login before using the application. This update significantly impacted the usage of our current instance of Acrobat DC. Adobe Remote Update Manager (RUM), the process …

Palo Alto Firewall Updates

Endpoint Management is currently engaging in a project to clean up the Palo Alto firewall configuration for networks we manage.  The process started last week and will likely continue for the next few.  EPM is renaming objects, consolidating rules, standardizing policies and services, etc. Services should be unaffected by these rule updates, however, if there …

macOS Mojave

Dear DoIT Departmental Support Customers, As many of you may have heard, Apple has released its latest update for MacOS, OSX 10.14 “Mojave.” This is always an exciting time for Apple users and this update brings a host of new features and apps that you can find more about here. DoIT Departmental Support is hard …

Cisco Webex

Dear Departmental Support Customers, On Monday, January 28, Webex will become available for all campus faculty and staff. Webex Meetings and Webex Teams will be accessible via any browser and also available as desktop applications. The desktop applications provide valuable additional features like Outlook integration, making it easier for individuals to create and join meetings …

Don’t forget, DoIT is here to help!

Dear DoIT VIP Customer: As we enter into the fall semester, we wanted to take an opportunity to remind you that DoIT is here to help with your technology needs. To view all of the ways to contact DoIT for support, please click here. Additionally, based on the insights and feedback of our customers, we …