IT project portfolio

1Password

The University of Wisconsin–‍Madison, like many organizations, faces significant challenges related to password management. The 1Password project delivers a more secure Password Manager solution and superior user experience for faculty, staff and students. It also enables us to provide a trusted campus solution to centralize password management, enhance security, and improve operational efficiency.

CSSC Data Center and Supernode Relocation Study

The purpose of this project is to formally hire a space location consultant and a data center facility size and design consultant to provide recommendations for the future location, size and design of the CSSC supernode and adjacent Computer Science data center space.

Gutenberg Transition

DoIT's WiscWeb team and the Office of Strategic Communication’s Digital Strategy team are collaborating to develop a future block-based (Gutenberg) UW Theme and transition all current WiscWeb sites to the new theme. Block editing introduces a fundamental change to WordPress, offering greater flexibility, drag-and-drop design tools and pre-built patterns for creating dynamic layouts. This upgrade will support a more modern, user-friendly and accessible web experience for the university community.

MyUW Forward Project

The MyUW Forward Project will deliver an updated, easy-to-use interface with new features tailored to you—whether you’re an applicant exploring the university, a student accessing course materials, an instructor managing classes, staff navigating university resources or an advisor supporting students.

Active Directory Migrations Program

The Active Directory Migrations Project is a multi-year initiative to centralize the university’s distributed directory environments into one Campus Active Directory (CAD) environment.

ERP Ancillary Systems Program

The UW–‍Madison ERP Ancillary Systems Program is currently being developed in partnership with ATP and other university stakeholders to review the more than 500 systems that currently interact with financial or HR data from PeopleSoft and ensure that, when the switch is made to Workday, their work continues, uninterrupted.

IT Service Excellence Program

Individual service teams have independently managed customer databases, service eligibility, usage tracking, billing, and more–which has led to fragmented user experiences and duplicated efforts. With the imminent end-of-life of Cherwell, our current ITSM tool, along with the migration of HR and billing functions to Workday, there's an urgent need to explore new IT Service Management and complementary tools. An IT Service Excellence program aims to take advantage of this opportunity by making incremental improvements to how we deliver and administer our services. The first project in the program is the <a href="https://sandbox.it.wisc.edu/about/it-project-portfolio/itsm-tool-replacement/">ITSM Tool Replacement project</a>.

Network modernization

Current network segmentation has scaling and flexibility limitations and is not ready for Smart Access micro-segmentation requirements. Resolution: Evaluate more modern and flexible alternative network separation (segmentation) options to improve network segmentation scalability, reliability, flexibility, and programmability.

Administrative Transformation Program

The Administrative Transformation Program (ATP) is on a mission to rebuild finance, human resources, and research administration systems and services at every institution within the University of Wisconsin System. The goal is to reduce the complexity of the current administrative environment and refocus valuable staff time on UW’s mission of education, research, and outreach.

Firewall Administration Project

This project focuses on establishing best practices for firewall administration, providing training, and evaluating potential tooling to enhance network security and consistency. By minimizing inconsistencies in firewall administration, the project aims to reduce complexity, ensure adherence to UW–‍Madison and UW System policies (such as Policy 1038), and promote a standardized and secure network environment.

ITSM Tool Replacement

DoIT’s IT service management (ITSM) tool is a crucial part of IT service delivery and enables functions of the DoIT operational framework. Cherwell, the software that runs our ITSM tool known as WiscIT, will reach end-of-life on December 17, 2026. We will need to replace Cherwell to maintain DoIT essential IT service management functions.

Smart Access Program

The Smart Access Program is a multi-year initiative designed to bolster UW–‍Madison's cybersecurity infrastructure and reduce risk by adopting a Zero Trust Architecture (ZTA) framework.

UW–Madison Profile Project

UW–‍Madison Profile aims to be our campus's centralized place for faculty, staff, students and prospective students to manage their identity information. UW–‍Madison Profile brings data stored in many separate systems and resources together into one user-friendly place.