Systems Engineering & Operations
SEO designs, operates and maintains the campus IT infrastructure. SEO also:
- Provides the computing infrastructure and service management that powers campus applications including the My UW Madison portal, email and calendaring systems and Student Information System (SIS).
- Manages and maintain the 24 x 7 UW–Madison Data center operations, including virtualization, mass storage, backup and disaster recovery.
- Provides full printing resources through a combination of in-house and external vendors.
What we do
Data Center Strategy and Operations
Responsible for the environmental infrastructure of the UW Madison Data Center. We take care of the HVAC, power management and UPS, physical security systems, fire suppression and water detection, and rack layout and racking of servers.
Applications and Systems Engineering
Responsible for research, design and system administration for all the hardware systems resident in the data center(s). In addition, ASE is the primary design and support technologists for mass storage, backup and disaster recovery infrastructures.
Specialized Infrastructure Management Services
Provides IT infrastructure solutions, support, and management for customers. SIMS will consult with customers to understand their requirements, develop solutions, and implement and manage them on their behalf. SIMS will match existing shared IT services to their needs or find new solutions when needed.
Digital Publishing & Printing Services
Through a combination of in-house equipment and external vendors, we can service all your printing needs. We produce a wide variety of booklets, brochures, forms, envelopes, cards, flyers, posters, tickets, letterheads, newsletters, business cards, and even custom textbooks and course packets.
Systems and Network Control Center
Responsible for the manning and Operation of the 24×7 data center including monitoring over 400 central servers and the network operations control for the Campus backbone network.
Cloud & Security Engineering
The Public Cloud Team is responsible for the campus Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform GCP) utilities. The Security Engineering Team is working to apply the principles of zero trust to new services that enhance UW–Madison’s security posture.
Solutions Engineering
Provides applications and systems architecture, design, engineering and administration services to campus. SE maintains Linux servers, Windows servers, Microsoft SQL Server databases, and cloud computing systems. SE also performs enterprise firewall rules management, partners with Cybersecurity on compliance, and provides incident response services that include on-call systems support.